Delete your MeetCue account
In the app (fastest)
- Open MeetCue and sign in.
- Go to Account and tap Delete account.
- Review the subscription notice and type DELETE to confirm. If requested, sign in with the linked Apple account to revoke its authorization.
Deleting your account does not cancel an auto-renewing subscription. Cancel it in Apple subscriptions or Google Play subscriptions to stop future billing.
Without the app
Email support@penecho.ai from the email address you sign in with and ask us to delete your account. We confirm and complete deletion within 30 days.
What is deleted
- Your account and sign-in links (Sign in with Apple access is revoked).
- All your files, meetings, transcripts, maps, minutes and recordings.
- Your remaining credits and plan storage (account deletion does not itself request a store refund; your store refund rights still apply).
What is kept
Purchase records without a link to your identity, as required for accounting, tax and app-store refunds. Encrypted database backups and previous object versions are retained for recovery for up to 14 days before scheduled removal. Keyed hashes of sign-in identifiers and email are retained to prevent repeat free-trial claims, as described in our Privacy Policy.